Shipping & Return

We'll send your package when we've received your payment.
We ensure that the packages are sent within 5 working days after receiving the payment.

Shipping costs

We'll send your package with Bpost.
For each European country, there are different shipping rates.
For France: 7.95€ (free shipment from 75€)
For Germany: 6.95€ (free shipment from 75€)
For Austria: 13.65€ (free shipment from 150€)
For United Kingdom: 8.95€ (free shipment from 150€)
For Italy and Spain: 13.95€ (free shipment from 150€)
For Sweden: 14.25€ (free shipment from 150€)
For Denmark: 13.25€ (free shipment from 150€)
For Switzerland: 17.95€ (free shipment from 150€)

Return

If you wish to exchange or return an item, you must return it in its original packaging within a period of fourteen days, in undamaged and unused condition, together with a completely filled in serviceform (you will receive the serviceform together with your order).

You pay the shipping costs yourself for the return, unless it concerns a (production) default on our part.

If you ask for a refund, please note your bank account number on the serviceform. The amount will be deposited into your account within 7 working days.

There will be no exchange or reimbursement when:

* The clothing has been worn and/or washed.
* One has tried themselves to correct a deficiency.
* One has not complied with the washing instructions.

Babybasics BVBA - BE 0543.997.774 - general conditions - privacy-policy - cookie-policy - sitemap Quoted: Websites met méér