1. Responsible for processing

Your personal data will be processed by:

Babybasics BVBA
Pontstraat 20
9820 Merelbeke (Bottelare)

2. To who is this data protection policy directed?

This policy concerns the processing of personal data of our current and former customers, prospects of people who have shown interest in our products or services.

3. Which categories of personal data do we process?

We process the following information:

  • General personal information, such as name, first name, gender, language, birth date, address, phone number, e-mail address.
  • Information regarding your purchase of goods or services. The data we save can also contain transactional information concerning your purchases, such as purchased items, date of purchase, possible return shipments, payment details.
  • Furthermore, we may save your replies or feedback regarding your purchased services or items which we receive in the form of satisfaction or market researches, or possible complaints you may have filed with us.

4. For what do we use your personal data for and what is the legal ground for these processes?

Your personal data is used with your consent:

  • To be able to handle your question when you ask us through our website or phone
  • To send you the newsletters you have signed up for
  • To be able to handle your articipation in commercial campaigns or actions.

You can withdraw your permission at any moment.

Your personal data are also used for carrying out your contract, including:

  • For the following up of your order
  • For the following up and processing of complaints and return shipments
  • For the general customer administration

Your personal data are also used to meet the legal requirements we have as a business, including.:

  • For the accounting processing
  • To guarantee your right as consumer
  • Processing or announcement to authorized governments or legally determined authorities

5. May we give your personal data to third parties?

Your personal data may be distributed to our subcontractors (Bpost – to ship your parcel) , when we appeal to them to execute certain services. In such case these third parties may only use your details within the strict borders we set.

Your personal data will be passed to shipping companies (Bpost).

Your personal data will not be passed to recipients outside the European Union

6. For how long will your personal data be saved?

Your personal data will be saved for the duration of the relation, and afterwards during the legal limitation period.

7. How do we protect your personal data?

Your personal data will be handled with confidentiality. We take organizational measures to guarantee the safety of your personal data.

8. What are your rights?

In accordance with the provisions of the privacy act, you have the right to access to and correction or addition of your personal data.

You also have the right to be forgotten in the situation meant in the law. In case of disagreement regarding the processing of your personal data, you may request to limit the processing of your personal data until the disagreement has been resolved.

Lastly, you have the right to transferability of your personal data in the situation meant in the law.

9. Your right to object

You may object, without stating a reason, against the use of your personal data for direct marketing purposes, as well as the use of marketing profiles based on your personal data. Moreover you may object to the passing of your details to third parties for the same purposes as direct marketing.

10. Exercising your rights

In order to exercise your rights you must make a request in writing, it must also include proof of your identity and be sent to the following address:

Ba*Ba Babywear
Jan Samijnstraat 15F
9050 Gentbrugge

Or by e-mail sent to the following e-mail address:

We will take this up as soon as possible. You may also direct yourself to the Commission for the protection of the private sphere.

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